Ford

Reviews

Customer satisfaction is our biggest priority at Auto Park Ford.

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DealerRater


July 24, 2017
Grabs
We just purchased our fourth car from Auto Park Ford Sturgis. The sales staff is trustworthy, knowledgeable, and friendly, We leave knowing we were offered a fair trade and satisfied with our new purchase. This trust will continue with subsequent maintenance and service appointments. Great group of employees at Auto Park Sturgis!

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July 24, 2017
NathanGreatScott
My wife really wanted a bigger ride because her Subaru hatch was getting a little cramped. Going places with our new baby, stroller, and dog left very little room in the cabin. She officially needed her "mom car" and I wasn't about to park a minivan in our garage. So I was put to the task of finding a Ford Flex because we both really like it's boxy style and three rows of seats. I'm a car guy and rather picky, and I wanted all the best features a Flex offers, so I was only

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July 21, 2017
xltKaren72
I worked with Sandie, this was the easiest purchase of a vehicle I have ever experienced. She made sure all of my requests were completed. She was very informed about the truck I purchased and made sure we were satisfied and all questions answered on a timely basis. I would recommend this dealer for a great buying experience.

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July 20, 2017
rnd202202
was great working with Sandie, she's I come back, very helpful and easy to deal with. She the best that you all have. She Great

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July 16, 2017
JW
Jackie Williams did everything he promised. No surprises. He went out of his way to make the buying process easy including stopping by my office a couple of times to save me time and effort.

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July 15, 2017
Richard Campbell
Well taken care of. Everyone there works as a team to get the job done. I believe I have found THE dealership I will work with from now on.

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July 15, 2017
Ldobkins
I come in looking to trade in my van. I was helped right away with the sales manager, Moe. Him and Jackie got cars for me to test drive while Moe worked magic with numbers and paperwork. Even being a little upside down on my van, I got it traded in and got my new-to-me SUV, a 2013 Ford Escape SEL. Jackie helped me sync my phone and got everything all set up for the first time use. Moe has checked in to make sure I'm still loving my new car too! GREAT experience and I have and will recommend

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July 13, 2017
Wfreese
The guys at auto park ford did an amazing job. They got me in a new car even with the hurdles that were in the way. Even though it didn't work at first they some how managed to get it done. Will always come back for future buys

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July 11, 2017
maddox1975
This was the fastest and most painless transaction into a new/used vehicle I have ever had. The willingness to help get me into the car I wanted and needed was flawless. The sales team did a great job.

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July 11, 2017
katkenobi
Auto Park Ford helped me find a new vehicle and gave me the best deal possible! Sandie Owen ROCKS!!! All reps were great, very polite and respectful....I only use Auto Park Ford in Sturgis, MI when I am looking for a new vehicle! Thanks to all!!!

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July 11, 2017
raymond w stewart
We broke down pulling our boat and 1 hour away from vacation spot. I found Auto Park Ford beling closest to my break down and called ahead Kristol was very friendly and said they would try to get me in when we were towed there. We arrived around 415 and Kristol and service manager Rick Kobold was ready and took great care of us as we got there. The gave us a cold water and nice yound mechanic looked at it with in a few minutes. They had to order a new fuel pump and had our truck done first th

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July 09, 2017
Joe Mieras
Pleasure dealing with Sandie, she made sure I got what I wanted. Very patient and worked hard to find my truck. Knows what she is doing, nice to work with a local person. Easy transaction.

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July 06, 2017
WA0ZMY
Everyone who we worked with treated us with a lot of attention. Sandie went above and beyond to find the vehicle as we wanted it.

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July 02, 2017
THE ANWAYS
We have bought vehicles through AutoPark before and we always go thru Sandy Owens. We test drove 5 vehicles and she strives to get us in the best vehicle for us and never tries to just sell us something they want to get rid of. Moe Reeves crunches those numbers so it is a vehicle that fits in our budget and Andrew Eger was great at explaining the paper work from Ford. This was a great experience at buying a vehicle and would recommend that you talk with them next time you are car shopping. T

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June 30, 2017
Amber Kime
Bought my car March 2017 Service, Mo, and Jackie are great however with the rushed paperwork no option for extended warrenty made for a bad experience for me. However today they went above and beyond to regain my business while fixing my car they loaned me a brand new vehicle to drive until it is done so I'm very satisfied and will c

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June 29, 2017
Josh
I know, myself, I'm not particularly fond of the whole "buying a vehicle" process. The customer service was great and these are some really good people. Without a doubt, this will be my first stop when the time comes to look for the next vehicle. Thanks again guys!

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June 28, 2017
Lincoln
Jackie and Moe were very helpful and accommodating. They quickly got me into the car that I had wanted. Everyone at the dealership was friendly and went out of their way to make me feel comfortable

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June 25, 2017
Brock Goshorn
Great place to deal with thanks guys

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June 22, 2017
Kyle and Sarah Arrasmith
I love the customer service and friendly environment. I went there to look for a vehicle well I drove off the lot the same day.

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June 22, 2017
DocPorter
I was really impressed with their professionalism, friendliness, and a genuine feeling of a family atmosphere, plus their knowledge of their inventory. I have been away from this dealership due to some issues with the shop, but that has been long since been taken care of. Nothing to do with the current staff. Knowing Sandie Owen (my sales person) from previous purchases,it was and always has been a great experience in dealing with her. I think Ford would suffer greatly if she was not on your t

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June 19, 2017
Partyof5
Normally my husband and I are pretty on guard with car salesman but Jackie Williams made us feel comfortable and at ease with the whole process. Not only did the Auto Park Family take care of our purchase they did so respectfully, quickly, and patiently. We definitely appreciated their excellent customer service and would recommend them to others for any trade in, lease, or vehicle purchases.

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June 19, 2017
Tferg19
I moved to a big city and was looking everywhere for a vehicle for 2 months and couldn't find anything or find someone willing to work with my budget. Well, now I am the proud owner of a 2012 Malibu! Moe and Jackie were the first ones to sit down and listen to what I was looking for and respect my budget. They were patient and went over the top to make sure my sister and I were comfortable. It felt more like a conversation between friends than a business deal. They have even kept in contact

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June 17, 2017
Mike
I have dealt with Auto Park Ford service department many time in the past. They are always professional and friendly, and very willing to work with my schedule. I highly recommend this dealership to anyone.

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June 11, 2017
Tobiandjody2017
I am very pleased with auto park ford sandy ,moe, and Andrew did a great job finding my car that I wanted to fit into my budget I would referral to my family and friends

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June 08, 2017
Hull575
Found a truck that I liked ,They did everything to help me get it, Jackie even came in on his day off to finish everything off.

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June 04, 2017
Scott hall 21970
This was the best service. Didn't feel pressured into any deal.and was treated with the up most respect..!!!!!! I would recommend everyone looking for vehicles to check them out.

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June 01, 2017
busia@1013
Found the SUV online, and your staff stayed open late to make the sale work! I am one happy lady! Definitely will recommend your dealership!

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May 31, 2017
Jack
I already wrote one all i can say is Sandy helped us with the car we bought and she did a very good job at helping us pick this unit

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May 31, 2017
LauraP
Found this truck on their website, stopped in 30min after closing and they stayed 1.5 hrs after closing to make sure we left happy!

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May 31, 2017
J&C
These guys are 100 miles from my home but i decided to take a chance and give them a try. Absolutely no regrets. They dealt with me in an honest and straightforward manner. I would have absolutely no reservations dealing with them again.

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May 31, 2017
Jada1985
Jackie and Moe were awesome and fun to work with. They made getting my new edge a great experience! I will defiantly be back. Car shopping has never been so much fun! My new edge is sweeeeet!

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May 24, 2017
Carmen Pant
I was very impressed with the service I received while shopping for my first car! Thanks to Sandie and Mo for all the help. Very honest, professional, & fun people.

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May 24, 2017
Carcar11
I was very impressed with the service I received while shopping for my first car! Thanks to Sandie and Mo for all the help. Very honest, professional, fun people.

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May 21, 2017
mkgo12
they worked hard to get me approved for the payment I needed on my new lease and they stayed late to make sure the car was ready to go when we got done. thank you

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May 21, 2017
none!
Jackie and the entire Auto Park Ford crew were awesome! Everyone went above and beyond to meet our needs, Thank you Auto Park Ford Team for your efforts!

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May 20, 2017
Martin
The team of Sandy, Matt and Brent worked perfectly together to get the best deal possible including financing for a trade and purchase of a 2017 Super duty. No pressure, just professional courtesy from beginning to end.

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May 20, 2017
Chata66
I went in to get a used escape because I loved my 2004 escape. I didn't think I could afford a brand new one but thanks to Jackie Williams I was able to walk away with my 2017 escape.

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May 11, 2017
Rachel Feathers
Love the staff here, great experience!

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May 10, 2017
Kathy Hewitt
Great experience. My first visit and will be back. Thank You.

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May 06, 2017
Escape love!
Was a great experience very friendly , patient and explained everything and went way out of their way to find what we wanted and the best price.

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May 04, 2017
Alice16
Sandie Owen makes leasing my vehicles a pleasurable experience. She always listens to what I am looking for and what my budget will allow. She answers questions about features in a way that is understandable to me. She remembers my past vehicles and what I did and did not like about them when I am looking for a new vehicle. She works well with the staff at Auto Park Ford. Moe and Matt assisted in helping find a vehicle that fit my "need" list and were very pleasant to work with d

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April 29, 2017
rsyesh
Sandie is the type of person who listens to what her customer is telling her and works diligently to get a vehicle and the best price for the customer. She truly is deserving of her recent sales service award. Auto Park Ford Dealership is customer friendly and takes care of the customer after the sale with the same enthusiasm and service level as the sales team. All of the this in the middle of a massive construction project. I can't wait to see the what happens when they get moved into

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April 17, 2017
lindahershey
Sandie always goes above and beyond to assist in helping me decide on the best car. She helped in getting the best payment i could afford. I alway go to her. She is tbe best

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April 15, 2017
linda hershey
Got a great deal on a new car. See Sandie Owens

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April 12, 2017
ABarkby
I highly recommend taking your vehicle here! Friendly staff, great prices, and always accommodating to my schedule. I am always satisfied with the quality of work.

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April 10, 2017
glencarlson
hello i had my 2011 ford escape serviced on april 8th 2017 the transmission was cleaned and flushed the service tech shawn was awesom. erica hemminger service consultant is awesom. i am always very pleased when i have my vehicle serviced in your facility. to brent you can be proud of the team of people that work for you. i walk in the door and from sales staff / parts dept/ mechanics / and of course service dept you are treated like family. that means a whole lot. cannot thank you people enou

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