Staff
Andrew Eger
General Sales Manager
Sandie Owen
Personal Purchase Assistant
Candy Abbs
Service Advisor
Rick Kobold
Service Manager
Chris "CJ" Johnston
Service Manager
Travis Gilbert
Personal Purchase Assistant
Josie Parker
Service Advisor
John Wade
Business Manager
Scot Jones
Parts Manager
Jose Lopez
Personal Purchase Assistant
Trevor Jensen
Service Advisor
Laura Yoder
Reception & Cashier
Shelby Dilla
Service Writer
Kiana Green
Detail Specialist
Sidney Brooks
Title Clerk/Office Assistant
Dan Tack
General Manager
Bryan Johnson
Service Manager
Trevor Stuart
Personal Purchase Assistant
Andrew Weddle
Personal Purchase Assistant
Andrew Eger
General Sales Manager
Nov 25, 2023
Great customer service and great communication.
Great customer service and great communication. No pressure to just buy. Sandie is the best at what she does!!!
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Oct 13, 2023
Extremely helpful.
Extremely helpful. Listened and cared what was said. Sandy and staff were so very kind.
Aug 30, 2023
Very well handled.
Very well handled. Friendly staff who was knowledgeable. Worked with us even at the end of the workday with no hesitation.
Aug 25, 2023
Every one was great to work with and I got a good deal
Every one was great to work with and I got a good deal Thank you
Sandie Owen
Personal Purchase Assistant
Nov 25, 2023
Great customer service and great communication.
Great customer service and great communication. No pressure to just buy. Sandie is the best at what she does!!!
Nov 21, 2023
Nice clean and comfortable environment.
Nice clean and comfortable environment. Thorough communication, check in with customers frequently to ensure they are still interested and are being taken care of.
Nov 21, 2023
We had a very pleasant experience and will definitely
We had a very pleasant experience and will definitely come back. This is our second purchase from them. Sandy Owen is AWESOME!!
Oct 28, 2023
They were very kind and attentive to every detail.
They were very kind and attentive to every detail. Thank you! I like my car.
Oct 21, 2023
Sandy was awesome to work with, very detail oriented,
Sandy was awesome to work with, very detail oriented, stayed in touch with us thru the process
Candy Abbs
Service Advisor
Nov 24, 2023
Great place to do business.
Great place to do business. They always take good care of my vehicles and treat me great.
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Sep 30, 2023
Good reminders on time with service and complete work
Good reminders on time with service and complete work scope as promised.Car was clean when returned
Jul 21, 2023
Very helpful, service is on timely basis.
Very helpful, service is on timely basis., information is provided easily, staff is very outstanding.
Jul 15, 2023
Awesome service, very professional and helpful.
Awesome service, very professional and helpful. They take care of my vehicle and keep me posted.
Rick Kobold
Service Manager
Nov 24, 2023
Great place to do business.
Great place to do business. They always take good care of my vehicles and treat me great.
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
May 20, 2023
Rick is always on the ball for me.
Rick is always on the ball for me. My business would not run nearly as smooth if it was not for him.
Apr 27, 2023
Dealership and service was impeccable!
Dealership and service was impeccable! Thank you to all of the members involved in my service appointment
Mar 02, 2023
It was easy to work with.
It was easy to work with. Dan was Awesome. Service was good and easy. Cool
Chris "CJ" Johnston
Service Manager
Nov 24, 2023
Great place to do business.
Great place to do business. They always take good care of my vehicles and treat me great.
Nov 18, 2023
Very kind,informative ,and Honest.
Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen.
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Jul 15, 2023
Awesome service, very professional and helpful.
Awesome service, very professional and helpful. They take care of my vehicle and keep me posted.
Jul 15, 2023
Great folks CJ, Josie, Candy, and Shelby, and Tatum also
Great folks CJ, Josie, Candy, and Shelby, and Tatum also in the Service Department, we cannot forget Sandy Owen either in Sales, these are the folks that keep me coming back.
Travis Gilbert
Personal Purchase Assistant
Aug 31, 2023
The staff at Auto Park Ford were absolutely AMAZING!
The staff at Auto Park Ford were absolutely AMAZING! I now have the VEHICLE of my dreams. Sandie was so patient and and answered all my questions to make the vehicle buying process as smooth as possible. She was very sweet and personable. John helped us with the paperwork so we could get out the door quickly and we had so e laughs duting the process as well. Travis also helped us to figure out a feature of the vehicle. I am so thankful I chose them to buy my new SUV through. 10/10 recommend!
Aug 17, 2023
Extremely easy and helpful people to make the buying
Extremely easy and helpful people to make the buying experience as painless as possible. Travis and John had us in and out in about an hour. We are loving our new truck.
Aug 12, 2023
It was a great experience working with John and Travis.
It was a great experience working with John and Travis. Expectations were met or exceeded.
Aug 09, 2023
It was a great experience all around.
It was a great experience all around. Very quick and easy. Everyone was helpful and nice.
Jul 29, 2023
Couldn’t have asked for better team.
Couldn’t have asked for better team. Ford was dragging their heals with making my Maverick, but Travis helped me out when I called him.
Josie Parker
Service Advisor
Nov 24, 2023
Great place to do business.
Great place to do business. They always take good care of my vehicles and treat me great.
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Nov 01, 2023
Helpful service team, comfortable waiting room,
Helpful service team, comfortable waiting room, service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford.
Nov 01, 2023
I was told on the phone there was no cost for the recall
I was told on the phone there was no cost for the recall on my vehicle. Then was told there would be a $100 flat rate in addition to other potential charges.
Oct 13, 2023
Great service.
Great service. Fast. Reliable. Josie recommended a great service plan that saved money and got the job done.
John Wade
Business Manager
Nov 25, 2023
Great customer service and great communication.
Great customer service and great communication. No pressure to just buy. Sandie is the best at what she does!!!
Nov 21, 2023
Nice clean and comfortable environment.
Nice clean and comfortable environment. Thorough communication, check in with customers frequently to ensure they are still interested and are being taken care of.
Nov 19, 2023
I've always hated car shopping.
I've always hated car shopping. The new technology has made me nervous, and it was so overwhelming. The team at Auto Park Ford in Sturgis took care of me and made me feel comfortable. Trevor was so easy to talk to and I felt like I was talking and joking around with a friend. He didn't try to push me into anything I didn't want or need. Trevor was so knowledgeable and could answer any questions I had. He paid attention to what I was wanting and researched and had answers for me. He helped me link up my phone with my new ride. When I drove off the lot I was totally set up. When it came to financing John took care of everything. He didn't try to push me into anything I didn't want, and he explained all the different options that would work best for me and my budget. Everybody is so friendly and work as a team. I would recommend Auto Park Ford in Sturgis for anyone. They won't pressure you. They let you be in the driver's seat while putting you in the driver's seat. They will take care of you.
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Oct 29, 2023
Overall it was a good experience for us.
Overall it was a good experience for us. It was interesting you could tell they have a much more scripted experience for the buyer as opposed to some of the smaller dealers where they toss you the keys and say, " Have a good time, let me know what you think when you get back." I suspect if someone else went in the next day they would have the same experience we did. They had a good price on the new to us vehicle and after some initial low balling came to what I thought was a fair price on our trade. They didn't try to stick us with a bunch of added on dealer equipment or fees like I've seen at some other dealers. They also were willing to do some extra work to save us from having to come back a second time (we were from out of town) which was appreciated. My only minor complaint was the vehicle had a fair number (~2000 ) more miles on it when we got there than was listed on the website, but I think this was probably just a minor oversight related to it being transferred from one of their other locations where it may have been being driven by someone. Overall I would not hesitate to go back or recommend them to someone else.
Scot Jones
Parts Manager
Feb 02, 2023
The service really sucks.
The service really sucks. I went in to get parts. Took 45 minutes horrible. Not happy, won’t go back in there ever again
Jan 07, 2023
Hello.
Hello. My name is Glen carlson. I have been a customer here since 2010. Never ever have been disappointed at any time. From service to sales to parts. Everyone always goes above and beyond. That's professionalism. These people always treat me like family and I'm sure they will for you too.
Jan 05, 2023
What can I say about Auto Park Ford’s service department
What can I say about Auto Park Ford’s service department that I haven’t said already. They are the best service department hands down that I have worked with in my 40+ years of owning a car. They are always friendly, honest and accommodating to you and your automotive needs. Thank you Auto Park
Jun 23, 2022
Very friendly staff.
Very friendly staff. Always helpful and willing to give extra effort to make sure customers are satisfied.
May 20, 2022
They met all of our requirements they were fast friendly
They met all of our requirements they were fast friendly and showed us everything about our new truck. Introduced us to everyone.
Jose Lopez
Personal Purchase Assistant
Oct 29, 2023
Overall it was a good experience for us.
Overall it was a good experience for us. It was interesting you could tell they have a much more scripted experience for the buyer as opposed to some of the smaller dealers where they toss you the keys and say, " Have a good time, let me know what you think when you get back." I suspect if someone else went in the next day they would have the same experience we did. They had a good price on the new to us vehicle and after some initial low balling came to what I thought was a fair price on our trade. They didn't try to stick us with a bunch of added on dealer equipment or fees like I've seen at some other dealers. They also were willing to do some extra work to save us from having to come back a second time (we were from out of town) which was appreciated. My only minor complaint was the vehicle had a fair number (~2000 ) more miles on it when we got there than was listed on the website, but I think this was probably just a minor oversight related to it being transferred from one of their other locations where it may have been being driven by someone. Overall I would not hesitate to go back or recommend them to someone else.
Oct 28, 2023
Awesome service.
Awesome service. Very helpful. Concern about my needs. Very comfortable to talk with..thank you
Oct 17, 2023
I loved this place they were very helpful and honest I
I loved this place they were very helpful and honest I like that I will tell all my friends where to go get a car
Sep 28, 2023
Would recommend this dealer.
Would recommend this dealer. They were helpful, professional and friendly. While finalizing my purchase, there was one item that was missing from the vehicle (an extra adapter for the EV charger). The team at AutoPark Ford went out of their way to find one and include it with the vehicle. If I ever have the opportunity to buy a vehicle again from this dealer, I would not hesitate. Thumbs up!
Aug 30, 2023
Very well handled.
Very well handled. Friendly staff who was knowledgeable. Worked with us even at the end of the workday with no hesitation.
Trevor Jensen
Service Advisor
Nov 24, 2023
Great place to do business.
Great place to do business. They always take good care of my vehicles and treat me great.
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Nov 01, 2023
Helpful service team, comfortable waiting room,
Helpful service team, comfortable waiting room, service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford.
Oct 26, 2023
We feel appreciated by the entire service staff for using
We feel appreciated by the entire service staff for using their services. Great Customer Service!
Oct 16, 2023
(Service Department) First visit was to have them
(Service Department) First visit was to have them program a factory break controller. They setup an hour to do this. After the hour they said they would need up to three hours to program the controller. So, they setup a three-hour appointment. After this second visit, they said it needs a new rear brake module and this will need ordered and would require another appointment. "We will call you when we get the part to make another appointment." I talked to another service department member on my way out trying to make sure we were on the same page. (Due to the fact I had the part they might need) He was nice and looked at the part and took pictures. Said he would talk to the technician and call me back. I did not hear back. Called again asking about the ETA of the part and to make an appointment. I was told they will call me when the part arrives. Hopefully third times a charm...
Laura Yoder
Reception & Cashier
Jul 27, 2023
Jose and John were very friendly and professional!
Jose and John were very friendly and professional! Jose did a great job explaining everything to me.
Jan 20, 2023
Quick, friendly, efficient and prompt Quick, friendly,
Quick, friendly, efficient and prompt Quick, friendly, efficient and prompt Quick, friendly, efficient and prompt
Jan 07, 2023
Hello.
Hello. My name is Glen carlson. I have been a customer here since 2010. Never ever have been disappointed at any time. From service to sales to parts. Everyone always goes above and beyond. That's professionalism. These people always treat me like family and I'm sure they will for you too.
Jan 05, 2023
What can I say about Auto Park Ford’s service department
What can I say about Auto Park Ford’s service department that I haven’t said already. They are the best service department hands down that I have worked with in my 40+ years of owning a car. They are always friendly, honest and accommodating to you and your automotive needs. Thank you Auto Park
Nov 01, 2022
My review starts off with saying how friendly their staff
My review starts off with saying how friendly their staff is to me and my whole family. My car was giving back fully completed and looking brand new. I only asked for an interior vacuuming, but it looks like they cleaned the whole car. They rotated my tiles did an oil change, checked all my fluids then topped them off all for a great price!
Shelby Dilla
Service Writer
Nov 24, 2023
Great place to do business.
Great place to do business. They always take good care of my vehicles and treat me great.
Nov 18, 2023
Very kind,informative ,and Honest.
Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen.
Nov 16, 2023
The servers was amazing Iwould send my friends and family
The servers was amazing Iwould send my friends and family there The people there was so amazing we were really taking care of what we were looking for
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Oct 12, 2023
I want to thank services advisor Shelby Dilla for saving
I want to thank services advisor Shelby Dilla for saving me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was going found out it was a module in the radio that was allowing it to stay on even with everything was shut down, it was going to be over $1500 to get one from Ford she went out of her way and was able to get me an exchange so it only cost $500 very happy with there service. John
Kiana Green
Detail Specialist
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Oct 03, 2023
I am working with Sandy Owen and she has been helpful as
I am working with Sandy Owen and she has been helpful as well as professional. Wonderful staff here
Aug 31, 2023
Kind young lady offered to help me sync my phone as I
Kind young lady offered to help me sync my phone as I didn't know how.
Apr 27, 2023
Dealership and service was impeccable!
Dealership and service was impeccable! Thank you to all of the members involved in my service appointment
Jan 08, 2023
Service was great, girl at the desk every helped me make
Service was great, girl at the desk every helped me make coffee!!! In and out very quickly!!!😊
Sidney Brooks
Title Clerk/Office Assistant
Apr 30, 2023
Ryan Hanna and his team are fantastic!
Ryan Hanna and his team are fantastic! Direct and to the point, honest pricing without any hidden fees or markups. They have created a customer for life.
Jan 20, 2023
Quick, friendly, efficient and prompt Quick, friendly,
Quick, friendly, efficient and prompt Quick, friendly, efficient and prompt Quick, friendly, efficient and prompt
Jun 03, 2022
The staff is awsome.
The staff is awsome. Sandie in sales is the best. Robert Brooks. Outstanding sales manager. Sidney Brooks is the worlds greatest title clerk The finance Manager Shawn Bell is awsome. He understands the importance of palm trees.
May 20, 2022
They met all of our requirements they were fast friendly
They met all of our requirements they were fast friendly and showed us everything about our new truck. Introduced us to everyone.
Mar 15, 2022
Everyone was super helpful and very cooperative!
Everyone was super helpful and very cooperative! Had everything I need done right there at the dealer amazing people!
Dan Tack
General Manager
Sep 30, 2023
Good reminders on time with service and complete work
Good reminders on time with service and complete work scope as promised.Car was clean when returned
Aug 12, 2023
It was a great experience working with John and Travis.
It was a great experience working with John and Travis. Expectations were met or exceeded.
Jul 15, 2023
Awesome service, very professional and helpful.
Awesome service, very professional and helpful. They take care of my vehicle and keep me posted.
May 20, 2023
My first time to purchase online vehicle They took care
My first time to purchase online vehicle They took care of all my concerns and questions Without Jordan Bonk’s help with all my request’s I most likely would of given up on sale So far everything has gone so smooth I wish I lived closer to meet these folks in person Cant wait to see and drive truck in person. Car was shipped today to me in Washington State Thank you all at Auto park Ford in Sturgis
May 19, 2023
Felt very welcomed at your dealership and made it very
Felt very welcomed at your dealership and made it very easy to make a trade. Will do more business in the future.
Bryan Johnson
Service Manager
Nov 20, 2023
The team at Auto Park Ford goes out of their way to make
The team at Auto Park Ford goes out of their way to make sure your vehicle is right and ready.
Nov 09, 2023
Best experience I've had at a dealership service
Best experience I've had at a dealership service department in a very long time.
Nov 08, 2023
Nice people that do great work!
Nice people that do great work! Wouldn’t go anywhere else to have my work done.
Nov 03, 2023
Great place to do business.
Great place to do business. The people are kind, helpful and go out of their way to make you feel welcome.
Trevor Stuart
Personal Purchase Assistant
Nov 19, 2023
I've always hated car shopping.
I've always hated car shopping. The new technology has made me nervous, and it was so overwhelming. The team at Auto Park Ford in Sturgis took care of me and made me feel comfortable. Trevor was so easy to talk to and I felt like I was talking and joking around with a friend. He didn't try to push me into anything I didn't want or need. Trevor was so knowledgeable and could answer any questions I had. He paid attention to what I was wanting and researched and had answers for me. He helped me link up my phone with my new ride. When I drove off the lot I was totally set up. When it came to financing John took care of everything. He didn't try to push me into anything I didn't want, and he explained all the different options that would work best for me and my budget. Everybody is so friendly and work as a team. I would recommend Auto Park Ford in Sturgis for anyone. They won't pressure you. They let you be in the driver's seat while putting you in the driver's seat. They will take care of you.
Nov 08, 2023
Great experience overall!
Great experience overall! Trevor was able to answer all of our questions as we had them. Staff was super friendly. When it came to payment, they were super flexible and communicated well and helped us wherever they could!
Andrew Weddle
Personal Purchase Assistant
Oct 25, 2023
Extremely helpful with finding a vehicle and making sure
Extremely helpful with finding a vehicle and making sure it was a good fit for me.