Customer Testimonials
The best purchase experience in buying an auto ever! Everyone was very knowledgeable and kind. So much joy and laughs were had!
They went above and beyond my expectations friendly staff definitely recommend them for any of ur service needs
Saving, fun, smooth
The staff here do an excellent job of taking care of our vehicles, making recommendations but not insisting. We appreciate their professionalism and care.
I called and talked to Summer who in turn set me up with Brad. They were both so helpful and kind. Summer made me feel like I had known her for years talking to her on the phone and after telling her what happened to me at the last dealership she was going to make sure that didnt happen to me again. She was so personable and could use a raise if u ask me. She made sure to put me with a kind and sweet salesman and Brad was very much both of those. He got me in the ... Read More DealerRater - Apr 14, 2025
The team at Auto Park Ford went above and beyond to find the the car I wanted. Brad was my salesman and he is too notch.bHevreally knows his stuff. If your in the market ask for Brad for the best experience in the industry. Kelly and Jessica were also great.
Our sales person, Kelsie Groce, was so very helpful and personable. Kelly, the manager, was also awesome. The front desk gal was delightful. The staff we met were so welcoming and served as well as purchased our 2020 F150.
Unlike a lot of dealers I've been to, I didn't feel pressured to buy a vehicle or add extra add-ons. They made the buying process stress free. They are good honestly people and I love my new car.
Brad and his team are very knowledgeable, patient and professional. I would recommend car shopping here 100%!
Wouldn’t choose anywhere else. Amazing workers and got the right car for me. Make sure to go to Brad fields
We went in for a service on our 2019 Ford F-150 and it went fast so that was great!
We are very please with Sandi she went out of her way to make sure I got my ford explore
Outstanding team at Auto Park Ford! Impressed with the ability to go beyond what I expected got my attention. Really a Top Tier experience
We have bought several vehicles from Sandy her and the entire crew at Auto park Ford a fantastic
Great place I would recommend Auto park Ford to any one Brad Fields was the salesman He's a great salesman Would recommend Brad Fields to anyone buying a car
I had the greatest experience at Auto Park Ford. I had a few hiccups with the financing and they took the time to make a few phone calls and help me. My husband used to take care of these matters but this is the first car I purchased since his passing. They definitely went the extra mile!!
Thanks Sandie Owens for all ur help with our new truck.We really appreciate everything u did for us.Once again thanks .
Nice place to work with very polite and understanding wait for new vehicle was not to bad
Sandie and the rest of the team at Auto Park Ford were a pleasure to work with! Very quick and easy purchasing process. I would highly recommend!
Sandie is very good she took very good care of us and still is very happy with her
We were looking for a good SUV and found the perfect one with Ford Auto Park in Sturgis Michigan. Having 4 children we had to have the 3 row seating and bucket seats were a must for us. We were able to find the perfect one and everyone was so friendly and made it as quick and painless as possible. We appreciate everyone there for taking their time and helping us. Special shout out to Sandi and Kayla for being so helpful.
The staff at the night of my unfortunate event was amazing. It was very late and I was able to get my truck towed to the dealership and have a loaner car available. The last staff waiting for me was a female and she had to drive to Elkhart home as the winter advisory was in full effect. She was great!
I have leased 3 trucks from Auto Park Ford and Sandie has been my salesperson for all 3. She is fantastic at finding the vehicle you want at a fair price. Auto Park has a fine service department as well and the free car washes are a great incentive! Highly recommended!
Vary nice people.
My experience with Luke and Kelly at Auto Park Ford in Sturgis was absolutely wonderful. I went in knowing what I wanted and they were very helpful in finding it for me. Everything was explained and easily understood. They made the process pleasant and everyone we came in contact with was friendly and professional.
Our experience at Auto Park Ford and their staff was outstanding! We were interested in a vehicle that someone else would be looking at the next business day. Sandie let us know that if it sold, she’d do her best to find something similar for us - but it turns out the truck was meant for us and she let us know the other potential buyers passed on it. While waiting for paperwork to process during the sale, the entire staff were very personable.
Sandie listened to what I was looking for and helped me find the right automobile.
Brad was very friendly, but did not seem very interested in trying to find the perfect vehicle for me. Maybe there wasn't another one available that met my criteria, but I was not told this. Dealership advertises one person for the entire buying process, I still interacted with 3 different employees throughout my purchasing process...?
Very pleasant to deal with Brad . Friendly, and very helpful. Thank you Mr. Fields. RICHARD LOWE
My only complaint is after my oil change I did not receive a sticker telling me when I need an oil change next.
Very friendly and helpful dealership. Got everything I wanted and more. I think it was one of the better dealerships I've been too.
I love the perks of the carwash and detailing center at this location!
Friendly service providers and valet team. They were helpful and provided quick service. Will always recommend.
Thank you for the info and always enjoy the friendly staff. Clean and nice dealership.
I was very pleased with the knowledge and information she was able to share with me about the truck I was interested in.
Super friendly and great follow up. Highly recommend this dealership to my friends and family.
Josie is very pleasant to talk to and does an amazing job great customer service
Great and fast experience. Made it very easy and would recommend to many of my friends.
We brought our children with us to help pick out our new family vehicle. Auto Park Ford encouraged their questions and embraced their energy. We had another great experience!
Sandie was awesome. She made sure I got the car I wanted and was patient with me.
Sandie Owen was very kind to us, was very helpful in finding us a vehicle that fit within our budget and answering any questions we had.
Brad and the team are amazing. The whole crew are great to work with!
Very responsive - notified me very quickly after I was shopping for cars online. Entire process was fast & simple! Gave me a fair trade in for my old vehicle. The used SUV we bought was absolutely immaculate! Staff was very friendly & helpful.
We have been getting our vehicles from Sandie and Auto Park Ford, for 7 years now. We are always very happy and satisfied with our experience, at this dealership.
We have been getting our vehicles from Sandie and Auto Park Ford, for 7 years now. We are always happy and satisfied with every part of our experience at this dealership.
They are always friendly and get me in right away when I call,they even texted me while I was there incase I needed anything or had questions
I was treated like family from start to finish.
Hello, I just recently purchased a Nissan Titan from Auto Park Ford. My sales rep’s name was Traci. As my wife and I arrived she was very kind and inviting to the both of us. She made my buying experience a very good one. I during my purchase had found that I needed my back seat fixed including I had an engine light on that needed to be checked. I was told to bring my truck back in to get these things looked at. Once again when I arrived with my truck Traci was there the great me with ... Read More Google - Jan 11, 2025
Jose was very professional and answered any question I had. The dealership has been great with their checking in with me on every detail with the sale and service.
They were organized and got me in and out in A very short time. They were very pleasant.
Great service. Everyone was fast, efficient and very easy to work with. There was never any pressure and they were up front and honest with their prices. Sandie was wonderful to work with. I would recommend to anyone to check them out.
The service department is always friendly, and do an amazing job every time! Thank you! Auto Park Ford!
great service, friendly advisor. in and quickly and convenient to have it picked up from my home and delivered back!
Always helpful! They are great with communication and always prompt with service. love the texting to keep updated!
The dealer ship kept me up to date on progress and the mechanics did good work
I love the service provided here, especially the pick up and drop off of vehicles!🚗, , however I felt that they should of stood good for a shift cable that they broke during a tranny repair,
Great service
Me and my wife are very happy with the work that the service crew did on her car. Thank you!
Friendly, accommodating people and great service!
Everyone there is very kind. I test drove three vehicles and the salesman was very patient! I ended up leaving in a brand new Bronco; the exact car and color I wanted. The staff at Auto Park worked hard to help me get the new car I wanted.
Great Experience from start to finish. Brad and Kelly were amazing. If you want the best deal in the car business and low pressure buying go see Brad.
Had a great experience. Fast and great service relaxing atmosphere where everyone you meet there is friendly
Service department did an excellent job fixing my car!
We had a good visit, really a 4 rating would give you some room to improve please keep up the good customer service
For the best experience buying a Ford, look no further. I have been positively impressed the entire time. Kelly the manager is just awesome & here staff, including Traci & Sandy are amazing at what they do. They’re all so helpful and truly kind. I loved working with each of them and think you will too! This is a dealership that’s based on actual integrity & good values. I pray blessings for them as they’ve helped me so much. I look forward to 2027 when the new Raptor debuts! God bless & Merry Christmas, Daniel
This dealership was easy to work with and I had exceptional customer service from the Auto Park Team.
Service Dept is always very professional and organized.
The best sales experience in buying a vehicle yet. Sales and finance worked together to make sure all was as promised and easy to complete. I did 100% of the purchase and financing online and with doc u sign. I would recommend this dealership and Brian and Rick to all. Thank you
The best service, feels like family.
The dealership was very clean and well put together. All of the workers were incredibly kind and helpful. Overall, a great experience!
I was very pleased with the Auto Park Ford experience. Their selection of trucks was better than any other local dealer. Everyone I spoke with was very friendly and extremely helpful. Their pricing policy is upfront and honest. I would recommend Auto Park Ford to anyone.
Everyone in the dealership was friendly from the second I stepped in! They helped get me in my used car quickly and easily. After purchasing I found out the Blind Spot Monitor wasn’t working right and Brad and Kelley went above and beyond to make sure it gets fixed!
I have always had fast friendly service and they keep me informed. Would definitely recommend to anyone.
I have always had fast friendly service and this time was no exception. Would definitely recommend to anyone.
This was by far the best experience I have ever had buying a car in the last 40 plus years. I actually felt that the dealership was trying to provide us with good information and treat us with respect and help us get the best deal possible. All those involved from the dealership, I felt like we’re trying to get us the best deal we could. They even looked up a mailer that gave us an additional $750 that we did not even know anything about.
I’ve been getting emails for a Rita every since she’s bought her car- I am not Rita but they seem to be emailing a lot about hoping she is happy with her purchase and even helped her with new tires I believe Seems to be awesome service but please stop emailing me about Rita and her car Thanks
Auto Park Ford and there staff provide top notch Customer Service.
Could not fix my car today but gave me a car to drive until mine gets fix
Auto Park Ford Sturgis has a team that’s willing to go the extra mile to keep me on the road with my car repairs.
They did a great job at fitting us in and figuring out the problem with my car and having it fixed with in a week.
One of the best Ford Dealerships I have been to. The service department is a delight to work with and the staff are nice and kept me informed of everything. A couple other positives are it's super easy getting in and out of the parking lot and plenty of room to drive through their large lot of new and used vehicles.
I had a Great experience with auto park ford Friendly service though out the process