Customer Testimonials
I’ve been getting emails for a Rita every since she’s bought her car- I am not Rita but they seem to be emailing a lot about hoping she is happy with her purchase and even helped her with new tires I believe Seems to be awesome service but please stop emailing me about Rita and her car Thanks
Auto Park Ford and there staff provide top notch Customer Service.
Could not fix my car today but gave me a car to drive until mine gets fix
Auto Park Ford Sturgis has a team that’s willing to go the extra mile to keep me on the road with my car repairs.
They did a great job at fitting us in and figuring out the problem with my car and having it fixed with in a week.
One of the best Ford Dealerships I have been to. The service department is a delight to work with and the staff are nice and kept me informed of everything. A couple other positives are it's super easy getting in and out of the parking lot and plenty of room to drive through their large lot of new and used vehicles.
I had a Great experience with auto park ford Friendly service though out the process
Auto park always does a great job when I have questions or concerns about my vehicle.
Always do a great job in servicing our Ford Escape. Would not want to go anywhere else.
Service dept. was great, Josie listened to the problem, came back with a solution. Very clean, nice wait area. 5 star for sure.
Once I arrived for my scheduled service appointment my wife and our Golden-Doodle “Lucy” were treated like Royalty. We were directed to the comfortable waiting area that was well stocked with beverages and snacks and Several very friendly staff members did their best to offer “Lucy” some tasty dog treats as well. The scheduled service went quickly and after a complimentary car wash we were soon on our way. Although it’s about a 45-minute drive from our home to Auto Park Ford I feel the drive is more than well worth it. My thanks to the staff at Auto ...
Bought a Kia Rio from them. Travis was the salesman. I would buy from them again in the future
This was the best experience I have ever had buying a car. The entire staff was friendly, courteous, and went over and above. I will never buy a car anywhere else!
Great service. Quick and friendly!
Friendly and personable. Oil change and a car wash.
Service was quick, staff knowledgeable. Would come back for service or new car purchase. Would recommend to friends and family
Everyone was friendly and helpful. The dealership is super nice, clean and neat. Refreshments were offered. They even washed my car!
Good dealership nice and friendly staff and clean facility, services are quick responsive and reliable no issues
Always friendly and do a great job!
Great service! Very friendly!
Did what they had to do to get my business. No pressure just results. 1
They were very friendly and did an excellent job. I asked for quotes and they responded very quickly.
Auto Park Ford is a great dealership who goes above and beyond to help their customers. Their staff is knowledgeable, friendly and caring. We take all of our vehicles to Auto Park Ford. You will not be disappointed with them.
Sandie has made buying a vehicle easy and painless. She is great at what she does. She made it so easy the 1st purchase that I came back years later to buy another from her. I love her no pressure attitude.
It was a super pleasant visit I was in and out quickly both scheduling the service as well as having it completed.
Brad was simple and quick. Told them what I wanted got it done
Timely, Quality, Professional & Friendly Service. Clean facility, excellent report of vehicle condition and what to expect for future services needed.
The staff was very friendly.the problem was spontaneous and had to have the vehicle.in the shop a couple times, they took extended time to keep digging for the issue.
No problems they're always willing to help when I'm in need.
Team was great! Attentive and clearly appreciative. They took the time to communicate, and completely answer questions.
Everyone is very welcoming, facility is clean.
I've purchased 20+ fleet vehicles from APF and their service is phenomenal!
The salesman was very knowledgeable and courtesy and help us we are purchasing a used vehicle.this was one of the best and easiest things I've done ever.prettymuch the whole was easy to deal with and will explain everything so you can understand it thank you Brad Fields and Tim in the financing of are new used ride
I had a great experience with this dealership. I test drove multiple vehicles at the Sturgis location over the course of a couple weekends. I ended up purchasing a vehicle from a different Auto Park location and the two teams worked through my purchase quickly and easily. Ford was at the bottom of my list when I started looking for a new car, and all it took was one visit to Auto Park and the incredible help of Sandie Owen to move it to the top. I never once felt like I was being pushed into a vehicle I wasn’...
Brad made the experience easy. Great group of people to work with. Looking foward to enjoying our Edge.
My experience with the service department has been wonderful. Everyone is friendly. Love the waiting area set up. Very comfortable and the restrooms are located within the waiting area and very clean.
Always keep you informed on work and issues should they arise. Service staff is knowledgeable and assist throughout process.
Very easy to deal with APF. I been buying trucks from them for years. One phone call to Dan and it’s all done. He would arrange everything from financing to shipping. A+ experience.
Respectful, courteous, willing to listen and work with a client. Attentive to the clients wishes and desires.
Wasn’t able to schedule an oil change online, but called and they got me in the following afternoon. They were professional and pleasant. I’ve traveled across the US the past two years and had all services performed only at Ford dealers from Gulf Shores Alabama to Provo Utah and places in between. The Auto Park Team beats all those others.
Great service. Fast and easy delivery, just as it should be!
Friendly service and very accommodating staff. I trust the whole team to do their best to ensure that my vehicle runs well and safely. (and cute)
Autopark always takes great care of my truck, wouldn't go anywhere else for regular maintenance!
The service team was absolutely great! They provided a smooth and seamless experience from beginning to end!
Had the Works Special done. All was done in a timely manner, even got a car wash...
Great deals and great team!
I can see why Auto Park gets 5stars. Sandie was a pleasure to work with.
Brad and the whole gang was amazing from start to finish. Highly recommend anyone looking for the best deals in the car business to visit the whole gang at Auto Park Ford.
Awesome customer service and was willing to answer any questions my parents or I had about anything.
This dealer’s service department got me out of a jam during a cross country trip to Maine. They diagnosed the problem, dispatched a courier to Kalamazoo for parts and had me back on the road in 24 hours. Their staff couldn’t have been more professional and helpful. I give them 50 stars.
Very kind helpful polite everyone treated us like family. I will definatly tell everyone i know that if they are looking to buy head over to Auto Park Ford and ask for Sandie . You were the best Sandie !
The service and knowledge of the staff was outstanding. They fixed my problem with my F250 and it works like it should. I highly recommend this dealership. Dawn Shilling
If you want top notch service this is the place to go.
Everything was as advertised except the one hour stated turnaround (1 person, 1 hour) ended up being 3 hours. Everything checked out and I couldn't beat the price ($29.95 + tax oil change and rotate).
Auto Park Ford in Sturgis, MI provides outstanding customer service, I highly recommend getting your vehicle serviced here!
I'm really delighted with how easy it was to make a deal so easy !! Sandy is the Best sakes agent I've ever had the pleasure to work deal with !! She is very knowledgeable and, her friendliness is really refreshing now days!!! You are greeted with smiles and a willingness to help you. I really can recommend them !!
Thank you Sandie Owen for always going above and beyond! The Ford Bronco is AMAZING! Absolutely love it❣️
This is our 3rd car purchase at this dealership. They are very curious and respectable.
Everyone that helped me out was friendly, polite, with good customer service skills.My problems were solved. I recommend anyone that has a ford truck to use this business
They did a great job with fixing my car
Great customer service before and after the sale! Highly recommend this dealership.
Great experience, the techs are so smart they actually know how to repair these cars with all the sensors and modern computers/ electronics. I finally found the dealer I've been searching for this is wonderful. They are so nice as well.
Great service experience everyone of staff is helpful and courteous the service tech knowledgeable and communication was great and they were quick and area clean
Had a good experience except for the wait picking up our car. Could Have had car ready to go
Excellent help. Very satisfied with the knowledge of our sales team that helped us. Made my purchase experience enjoyable.
Would highly recommend this company, they definitely went above and beyond for us. We appreciate the great service.
This dealership went above and beyond to help me get my dream truck and to help get the perfect vehicle to help expand my business.
They showed urgency with my repairs and were very understanding
Candy is absolutely amazing to work with and always makes sure that I get taken care of.
Buying a car from Sandie at Auto Park was very easy - great service! We’re happy!
Sandie was SO helpful! She made sure we got the best fit for us! So happy with our service!
They did a good job picked it up on time and returned in a reasonable amount of time
I was not pressured into purchasing my truck. They provided exactly what I was looking for without the pressure of add-ons. I provided my own financing, and when they found out my bank, they knew I was provided a good rate, so they did not push for their financing. Everything about this purchase was fantastic. Jose, and everyone else involved were friendly. Jose even asked me numerous times if I wanted something to drink.
Well -,we live out of state and just bought our second vehicle in 2 months. They are a pleasure to work with. They provide very good pricing and are honest and reliable. As long as we stay with Fords - they will remain our dealer of choice!
The service department has a great team and was very helpful with my car troubles. Rick was very nice and knowledgeable. Jose helped me get my new Escape that I love.
The service department has a great team and they helped me with my car troubles. Rick was very helpful. Jose helped me get my new Escape.
Brad and John were very friendly and easy to work with. Highly recommended them to friends and family
Love the care they take and super friendly people. My car gets the very best checkups from top to bottom
Dan is the man! My favorite salesman ever!