Customer Testimonials
Great place, awesome staff. Very knowledgeable and friendly
Easy to talk to Sandie, the sales person. She showed me many of the features of the car. This is a comfortable facility.
Great customer service and great communication. No pressure to just buy. Sandie is the best at what she does!!!
Amazing experience! Loved everyone who helped me out. Dan was super helpful with working out the details, haven’t had an experience that smooth in a long time!
Great place to do business. They always take good care of my vehicles and treat me great.
Fabulous & caring staff!
Friendly and professional staff. Gave me a fair price for my trade. Made the whole process easy.
Nice clean and comfortable environment. Thorough communication, check in with customers frequently to ensure they are still interested and are being taken care of.
We had a very pleasant experience and will definitely come back. This is our second purchase from them. Sandy Owen is AWESOME!!
Easy to buy and hassle free. We’ve bought 3 and still have them all
The team at Auto Park Ford goes out of their way to make sure your vehicle is right and ready.
I've always hated car shopping. The new technology has made me nervous, and it was so overwhelming. The team at Auto Park Ford in Sturgis took care of me and made me feel comfortable. Trevor was so easy to talk to and I felt like I was talking and joking around with a friend. He didn't try to push me into anything I didn't want or need. Trevor was so knowledgeable and could answer any questions I had. He paid attention to what I was wanting and researched and had answers for me. He helped me link ...
Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen.
Very nice people! First time buying a car from a dealership and they made it as easy as possible. In and out just over a hour! Will buy from them again!
The servers was amazing Iwould send my friends and family there The people there was so amazing we were really taking care of what we were looking for
Everything was perfect! How is happy with everybody I talk to and all the information I got and the service I got was outstanding.
The staff is always accommodating and pleasant to work with. Vehicles are repaired properly and done on time. They even wash my vehicles when they are finished!!
Best experience I've had at a dealership service department in a very long time.
Great service! Andrew did a great job with helping us with our vehicle!
They are a great dealer. Their service dept. is fast and very good at what they do. We are very happy with Auto Park Ford.
Nice people that do great work! Wouldn’t go anywhere else to have my work done.
Great experience overall! Trevor was able to answer all of our questions as we had them. Staff was super friendly. When it came to payment, they were super flexible and communicated well and helped us wherever they could!
Great selection. Broke down with a F-150 towing a RV. Water pump cracked. They had the part in stocke. Very nice technician got it done in 2 hours.
Great place to do business. The people are kind, helpful and go out of their way to make you feel welcome.
Friendly.. easy.. very helpful Love the 2024 edge.. thank you 😊
Helpful service team, comfortable waiting room, service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford.
Overall it was a good experience for us. It was interesting you could tell they have a much more scripted experience for the buyer as opposed to some of the smaller dealers where they toss you the keys and say, " Have a good time, let me know what you think when you get back." I suspect if someone else went in the next day they would have the same experience we did. They had a good price on the new to us vehicle and after some initial low balling came to what I thought was a fair price ...
They were very kind and attentive to every detail. Thank you! I like my car.
Awesome service. Very helpful. Concern about my needs. Very comfortable to talk with..thank you
We feel appreciated by the entire service staff for using their services. Great Customer Service!
Extremely helpful with finding a vehicle and making sure it was a good fit for me.
Sandy was awesome to work with, very detail oriented, stayed in touch with us thru the process
Nice sales people and other staff not pushy or demanding. I liked the experience
I loved this place they were very helpful and honest I like that I will tell all my friends where to go get a car
Extremely helpful. Listened and cared what was said. Sandy and staff were so very kind.
Great service. Fast. Reliable. Josie recommended a great service plan that saved money and got the job done.
I want to thank services advisor Shelby Dilla for saving me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was going found out it was a module in the radio that was allowing it to stay on even with everything was shut down, it was going to be over $1500 to get one from Ford she went out of her way and was able to get me an exchange so it only cost $500 very happy with there service. John
great service and look forward to doing any repairs or auto service here.
Took my truck in to get a 2nd key programmed and the ford pass connected. Josie Parker was super helpful in getting all this completed for me in a timely manner. I asked about what they clean the dash with and she comes out with a surface care box and tells me to enjoy. It’s been a great experience so far and I will be coming back for sure. Thanks again Josie!!!!
People are very professional and caring
They treated me pretty good and actually tried to get me approved without some outrageous interest rate. They were a little busy but it was a Saturday so can't expect to be the only customer.
I am working with Sandy Owen and she has been helpful as well as professional. Wonderful staff here
Very easy to work with, for being 75 miles away they made sure everything was ready when I got there . Thank You
Good reminders on time with service and complete work scope as promised.Car was clean when returned
Good service done correctly no issues even squeezed in a recall ! And thanks Trevor for being so informative
IT TOOK SOME TIME TO FIX MY EDGE BUT AN EMPLOYEE CJ TOOK MY CASE OVER AND TOOK CARE OF ME AND MADE sure I GOT THE BEST DEAL I COULD GET WITH MY SEVICE PLAN TO FIX MY TRANSMISSION AND TRANSFER CASE I GOT A THREE YEAR Warranty He made sure I had a vehicle to Drive while they're fixing my car. The only thing I have bad to say is when I got my car back. It smelt like the inside of a transfer, a case.THIS EMPLOYEE WENT ABOVE A ND Beyond to help me this ...
They were friendly and got the job done. A bit expensive but they gave me a senior discount and it fixed the problem that had been bad for 5 years. I’m happy with the service done.
Would recommend this dealer. They were helpful, professional and friendly. While finalizing my purchase, there was one item that was missing from the vehicle (an extra adapter for the EV charger). The team at AutoPark Ford went out of their way to find one and include it with the vehicle. If I ever have the opportunity to buy a vehicle again from this dealer, I would not hesitate. Thumbs up!
The service manager was very helpful. He got my problem resolved immediately. Would highly recommend their service.
Jose and John Wade were fabulous. Would recommend them to anyone!
The best of the best!
Would recommend this dealer. They were helpful, professional and friendly. While finalizing my purchase, there was one item that was missing from the vehicle (an extra adapter for the EV charger). The team at AutoPark Ford went out of their way to find one and include it with the vehicle. If I ever have the opportunity to buy a vehicle again from this dealer, I would not hesitate. Thumbs up!
Very professional and friendly! 10/10!
Great people and great service. Work was done in an efficient time. Glad I went to them
Fast and efficient service..friendly and helpful staff with very clean facilities. Will come again when my vehicle needs maintenance.
I would recommend anyone to buy from Autopark. My salesman Travis was great to work with. He was prompt with returning phone calls (since I lived in Texas), and upon my arrival to pick my truck up had everything ready. He was also extremely knowledgeable about all the technology in the New Superduty, which was A LOT. Over-all the staff at Autopark seems like they really care about taking care of the customer, and I will continue to make the 1000mile trip in the future to buy from this dealership. 👍 👍 rating.
We had a problem with our 2018 Expedition Max transmission they got me a car to drive while putting a new transmission in. Got it done promptly
Great customer service! Comfortable and clean waiting area with complimentary drinks and snacks. Car wash is a nice added bonus.
Great service department. Answered all my questions, provided value, and were quick. Josie, my service advisor was patient, professional, and welcoming.
I've been getting great services and helps I need and business happy with this company.
Thank you for servicing my vehicle. I accidentally showed up a day early for my service and they did it anyway.
They have been the best! So glad i switched Ford dealers!! Josie is so helpful and explains everything!!
Dan Parker is amazing! He is auto park Ford!
Long drive got a nice car good people. Sandie was good at sales and information hope I got a car
(Translated by Google) Excellent service and UNIQUE attention. Your care with us from the moment we walked through the door. Jose López sales representative, the sales manager and his financing manager gave us their help and knowledge to complete our business and acquire our FORS Explorer. They made us feel comfortable and went the extra mile to communicate or try to communicate in our Spanish language that OUTSTANDS them and makes them 100% Unique and classy. Thank you, thank you and thank you very much to José López, continue like this, you will be of great help to many ...
Great prompt service and everyone is very friendly and knowledgeable
Good treatment by service people.
Great service on my Dodge Ram. Thanks to Josey and the whole staff. Beautiful facility.
Kind young lady offered to help me sync my phone as I didn't know how.
The staff at Auto Park Ford were absolutely AMAZING! I now have the VEHICLE of my dreams. Sandie was so patient and and answered all my questions to make the vehicle buying process as smooth as possible. She was very sweet and personable. John helped us with the paperwork so we could get out the door quickly and we had so e laughs duting the process as well. Travis also helped us to figure out a feature of the vehicle. I am so thankful I chose them to buy my new SUV through. 10/10 recommend!
I have to say one of the best dealerships I have ever worked with. And must give a huge shout out to Trevor in the service department. Excellent customer service, great communication, and helpful in so many ways. Thanks so much for truly caring!!
Very well handled. Friendly staff who was knowledgeable. Worked with us even at the end of the workday with no hesitation.
First class service
Every one was great to work with and I got a good deal Thank you